Heathrow Firewall Upgrade - UK Only

Scheduled Maintenance Report for Eckoh

Completed

The scheduled maintenance has been completed.

Posted Jul 29, 2025 - 02:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 28, 2025 - 22:00 BST

Scheduled

Eckoh will be conducting routine upgrades to their firewalls in the Heathrow data centre.
There is no expected downtime
Ticket Reference: CHM-15609

Posted Jul 14, 2025 - 08:17 BST

This scheduled maintenance affected: CallGuard Hosted (Core CallGuard Hosted UK, Panel CallGuard Hosted UK), Payment Solution (PSP Related Issue UK, Payment Module UK), and Core Infrastructure (Internet Connectivity, Telephony, Network Infrastructure).