Service Under Maintenance
CallGuard Hosted
Operational
Core CallGuard Hosted UK
Operational
Panel CallGuard Hosted UK
Operational
Core CallGuard Hosted US
Operational
Payment Solution
Operational
PSP Related Issue UK
Operational
Payment Module UK
Operational
PSP Related Issue US
Operational
Payment Module US
Operational
Core Infrastructure
Operational
Internet Connectivity
Operational
Telephony
Operational
Network Infrastructure
Operational
Storage Platforms
Operational
Client Reporting
Operational
Cloud Data Processing Platform
Operational
SecureChat
Operational
EckohConnect
Operational
EckohRoute
Operational
Eckoh Support Portal
Operational
Cloud TS Platform
Operational
US Cloud ATC Platform
Under Maintenance
Virtual Terminal/Agent Control Panel - UK
Operational
Virtual Terminal/Agent Control Panel - US
Operational
Digital Payments - UK
Operational
Digital Payments - US
Operational
ChatGuard - UK
Operational
ChatGuard - US
Operational
Secure Voice Cloud - UK
Operational
Secure Voice Cloud - Sydney
Operational
Secure Voice Cloud - Oregon
Operational
Secure Voice Cloud - Ohio
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance - St Albans – Voice Platform - UK Only Sep 30, 2026 22:00 - Oct 1, 2026 04:00 BST
Eckoh will be conducting routine maintenance out of hours on the UK Voice Platform hosted in the St Albans Data Centre.
This upgrade applies security patches and additional features and is routine maintenance.
There is no expected downtime.
Ticket Reference: CHM-18729
Posted on Sep 09, 2026 - 16:32 BST
This upgrade applies security patches and additional features and is routine maintenance.
There is no expected downtime.
Ticket Reference: CHM-18729
Posted on Sep 09, 2026 - 16:32 BST