Eckoh Status - St Albans Firewall Upgrade

St Albans Firewall Upgrade – UK Only

Scheduled Maintenance Report for Eckoh

Completed

The scheduled maintenance has been completed.

Posted Sep 06, 2024 - 06:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 02, 2024 - 22:00 BST

Scheduled

Eckoh will be carrying out planned Firewall upgrades in our St Albans as part of our data center refresh.
These upgrades will commence between Monday 2nd and Thursday 5th of September, and will be conducted each evening out of hours from 10pm BST. The last upgrade window will be Thursday 5th September at 10pm BST.
There is no expected downtime.
Ticket Reference: CHM-12544
If you experience any issues during this maintenance, please contact: noc@eckoh.com

Posted Aug 19, 2024 - 14:04 BST

This scheduled maintenance affected: CallGuard Hosted (Core CallGuard Hosted UK, Panel CallGuard Hosted UK), Payment Solution (PSP Related Issue UK, Payment Module UK), and Core Infrastructure (Internet Connectivity, Telephony, Network Infrastructure).