{
  "page": {
    "id": "qx8btwlrgh94",
    "name": "Eckoh",
    "url": "https://status.eckoh.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [],
  "incidents": [{"name":"Planned Maintenance - Heathrow Data Center - Core Switch Upgrade – UK only","status":"scheduled","created_at":"2026-11-03T15:52:55.850+00:00","updated_at":"2026-11-03T15:52:55.925+00:00","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/nmgfv7jrzctn","scheduled_for":"2026-11-17T22:00:00.000+00:00","scheduled_until":"2026-11-18T06:00:00.000+00:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-03T15:52:55.844+00:00","reminder_intervals":null,"id":"kvmxzgyyb4qf","page_id":"qx8btwlrgh94","incident_updates":[{"status":"scheduled","body":"Eckoh will be carrying out upgrades to our core network switches in our Heathrow data center. This upgrade applies security patches and additional features and is routine maintenance. Additionally, we will be testing some network resiliency functions. \nOur network team have advised us to plan for a few minutes of downtime whilst each failover activity is completed. \nIf you experience any issues please contact Noc@eckoh.com \n\nTicket Ref: CHM-18999","created_at":"2026-11-03T15:52:55.922+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T15:52:55.922+00:00","display_at":"2026-11-03T15:52:55.922+00:00","deliver_notifications":true,"tweet_id":null,"id":"22j4sckngfyx","incident_id":"kvmxzgyyb4qf","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Planned Maintenance (UK only) - Heathrow Distribution Switch Upgrades","status":"completed","created_at":"2026-09-29T14:59:10.581+01:00","updated_at":"2026-11-05T02:00:08.197+00:00","monitoring_at":null,"resolved_at":"2026-11-05T02:00:08.132+00:00","impact":"maintenance","shortlink":"https://stspg.io/08cf89nfwym2","scheduled_for":"2026-11-04T22:00:00.000+00:00","scheduled_until":"2026-11-05T02:00:00.000+00:00","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-29T14:59:10.574+01:00","reminder_intervals":null,"id":"6p3rj4d04qtp","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-11-05T02:00:08.132+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T02:00:08.132+00:00","display_at":"2026-11-05T02:00:08.132+00:00","deliver_notifications":true,"tweet_id":null,"id":"r6yyzkq8rblv","incident_id":"6p3rj4d04qtp","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-11-04T22:00:07.444+00:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T22:00:07.444+00:00","display_at":"2026-11-04T22:00:07.444+00:00","deliver_notifications":true,"tweet_id":null,"id":"c6wfgxl7mt12","incident_id":"6p3rj4d04qtp","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be carrying out routine upgrades to our distribution network switches in our Heathrow Data centre as part of our patching cycle. \nThis upgrade applies security patches and additional features and is routine maintenance. \nThere is no expected downtime.\nIf you experience any issues, please contact Noc@eckoh.com \nTicket Ref: CHM-18770","created_at":"2026-09-29T14:59:10.658+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T14:59:10.658+01:00","display_at":"2026-09-29T14:59:10.658+01:00","deliver_notifications":true,"tweet_id":null,"id":"zl2sg400h3sn","incident_id":"6p3rj4d04qtp","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Planned Maintenance (UK only) - St Albans Core Switch Upgrades","status":"completed","created_at":"2026-09-29T14:55:18.579+01:00","updated_at":"2026-10-16T04:00:08.680+01:00","monitoring_at":null,"resolved_at":"2026-10-16T04:00:08.087+01:00","impact":"maintenance","shortlink":"https://stspg.io/9f4g7gvz4kzl","scheduled_for":"2026-10-15T22:00:00.000+01:00","scheduled_until":"2026-10-16T04:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-15T21:00:22.354+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-29T14:55:18.572+01:00","reminder_intervals":null,"id":"7jx8t3mxml3f","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-16T04:00:08.087+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-16T04:00:08.087+01:00","display_at":"2026-10-16T04:00:08.087+01:00","deliver_notifications":true,"tweet_id":null,"id":"2ptpkmgqxf9h","incident_id":"7jx8t3mxml3f","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-15T22:00:17.292+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-15T22:00:17.292+01:00","display_at":"2026-10-15T22:00:17.292+01:00","deliver_notifications":true,"tweet_id":null,"id":"cfm7p9mlpq3q","incident_id":"7jx8t3mxml3f","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-15T21:00:22.002+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-15T21:00:22.002+01:00","display_at":"2026-10-15T21:00:22.002+01:00","deliver_notifications":true,"tweet_id":null,"id":"bpvp3ysycmh8","incident_id":"7jx8t3mxml3f","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be carrying out routine upgrades to our core network switches in our St Albans Data centre as part of our patching cycle. \nThis upgrade applies security patches and additional features and is routine maintenance. \nThere is no expected downtime.\nIf you experience any issues, please contact Noc@eckoh.com \nTicket Ref: CHM-18843","created_at":"2026-09-29T14:55:18.664+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T14:55:18.664+01:00","display_at":"2026-09-29T14:55:18.664+01:00","deliver_notifications":true,"tweet_id":null,"id":"g29cp4qsf80n","incident_id":"7jx8t3mxml3f","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Planned Maintenance (UK only) - St Albans Distribution Switch Upgrades","status":"completed","created_at":"2026-09-29T14:52:30.252+01:00","updated_at":"2026-10-14T02:00:08.225+01:00","monitoring_at":null,"resolved_at":"2026-10-14T02:00:07.843+01:00","impact":"maintenance","shortlink":"https://stspg.io/rjn8s3spzx1j","scheduled_for":"2026-10-13T22:00:00.000+01:00","scheduled_until":"2026-10-14T02:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-13T21:00:40.291+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-29T14:52:30.247+01:00","reminder_intervals":null,"id":"4wcmfyjvg3gz","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-14T02:00:07.843+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-14T02:00:07.843+01:00","display_at":"2026-10-14T02:00:07.843+01:00","deliver_notifications":true,"tweet_id":null,"id":"rnhgsc3fj3f6","incident_id":"4wcmfyjvg3gz","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-13T22:00:07.462+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T22:00:07.462+01:00","display_at":"2026-10-13T22:00:07.462+01:00","deliver_notifications":true,"tweet_id":null,"id":"kgrfydwh411g","incident_id":"4wcmfyjvg3gz","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-13T21:00:33.442+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T21:00:33.442+01:00","display_at":"2026-10-13T21:00:33.442+01:00","deliver_notifications":true,"tweet_id":null,"id":"ttrjpvl5nxqb","incident_id":"4wcmfyjvg3gz","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-09-29T14:59:32.855+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T14:59:32.855+01:00","display_at":"2026-09-29T14:59:32.855+01:00","deliver_notifications":true,"tweet_id":null,"id":"rxpqjnmr22x0","incident_id":"4wcmfyjvg3gz","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be carrying out routine upgrades to distribution network switches in our St Albans Data centre as part of our patching cycle. \nThis upgrade applies security patches and additional features and is routine maintenance. \nThere is no expected downtime.\nIf you experience any issues, please contact Noc@eckoh.com \nTicket Ref: CHM-18767","created_at":"2026-09-29T14:52:30.338+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T14:52:30.338+01:00","display_at":"2026-09-29T14:52:30.338+01:00","deliver_notifications":true,"tweet_id":null,"id":"5gxpn5qbd1rs","incident_id":"4wcmfyjvg3gz","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Planned Maintenance - Heathrow – Voice Platform - UK Only","status":"completed","created_at":"2026-09-22T15:44:27.093+01:00","updated_at":"2026-10-08T04:00:08.624+01:00","monitoring_at":null,"resolved_at":"2026-10-08T04:00:08.153+01:00","impact":"maintenance","shortlink":"https://stspg.io/0yxzxfgdxr53","scheduled_for":"2026-10-07T22:00:00.000+01:00","scheduled_until":"2026-10-08T04:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-07T21:00:21.322+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-22T15:44:27.087+01:00","reminder_intervals":null,"id":"4s4cwgh1lp67","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-08T04:00:08.153+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-08T04:00:08.153+01:00","display_at":"2026-10-08T04:00:08.153+01:00","deliver_notifications":true,"tweet_id":null,"id":"czywnsgt4y7m","incident_id":"4s4cwgh1lp67","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-07T22:00:07.264+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-07T22:00:07.264+01:00","display_at":"2026-10-07T22:00:07.264+01:00","deliver_notifications":true,"tweet_id":null,"id":"xjk395stp2v6","incident_id":"4s4cwgh1lp67","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-07T21:00:21.137+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-07T21:00:21.137+01:00","display_at":"2026-10-07T21:00:21.137+01:00","deliver_notifications":true,"tweet_id":null,"id":"lrpr01d7njb3","incident_id":"4s4cwgh1lp67","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2026-09-22T15:44:53.587+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T15:44:53.587+01:00","display_at":"2026-09-22T15:44:53.587+01:00","deliver_notifications":true,"tweet_id":null,"id":"bxklrln1kh2k","incident_id":"4s4cwgh1lp67","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be conducting routine maintenance out of hours on the UK Voice Platform hosted in the Heathrow Data Centre. \nThis upgrade applies security patches and additional features and is routine maintenance. \nThere is no expected downtime.\nTicket Reference: CHM-18730","created_at":"2026-09-22T15:44:27.148+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T15:44:49.876+01:00","display_at":"2026-09-22T15:44:27.148+01:00","deliver_notifications":true,"tweet_id":null,"id":"ddt3t23qwwd0","incident_id":"4s4cwgh1lp67","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Planned Maintenance - St Albans – Voice Platform - UK Only","status":"completed","created_at":"2026-09-09T16:32:02.041+01:00","updated_at":"2026-10-01T04:00:07.991+01:00","monitoring_at":null,"resolved_at":"2026-10-01T04:00:07.641+01:00","impact":"maintenance","shortlink":"https://stspg.io/gyrp49qdvrrk","scheduled_for":"2026-09-30T22:00:00.000+01:00","scheduled_until":"2026-10-01T04:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-30T21:00:24.247+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-09-09T16:32:02.013+01:00","reminder_intervals":null,"id":"2t6znx8lpvm0","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-01T04:00:07.641+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T04:00:07.641+01:00","display_at":"2026-10-01T04:00:07.641+01:00","deliver_notifications":true,"tweet_id":null,"id":"4k1z0p7qwnrf","incident_id":"2t6znx8lpvm0","custom_tweet":null,"affected_components":null},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-30T22:00:07.516+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T22:00:07.516+01:00","display_at":"2026-09-30T22:00:07.516+01:00","deliver_notifications":true,"tweet_id":null,"id":"ftlpkr395gz2","incident_id":"2t6znx8lpvm0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-30T21:00:24.018+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-30T21:00:24.018+01:00","display_at":"2026-09-30T21:00:24.018+01:00","deliver_notifications":true,"tweet_id":null,"id":"5520zhs15d2k","incident_id":"2t6znx8lpvm0","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be conducting routine maintenance out of hours on the UK Voice Platform hosted in the St Albans Data Centre.\nThis upgrade applies security patches and additional features and is routine maintenance.\nThere is no expected downtime.\nTicket Reference: CHM-18729","created_at":"2026-09-09T16:32:02.130+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-09T16:32:02.130+01:00","display_at":"2026-09-09T16:32:02.130+01:00","deliver_notifications":true,"tweet_id":null,"id":"mkhfwb9l4l44","incident_id":"2t6znx8lpvm0","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"9c64v1jynhqq","name":"Payment Solution - PSP Related Issue UK","old_status":"operational","new_status":"operational"},{"code":"7rlwbfrln6qc","name":"Payment Solution - Payment Module UK","old_status":"operational","new_status":"operational"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Planned Maintenance (UK only) - St Albans Edge Router Upgrades","status":"completed","created_at":"2026-08-18T14:41:28.801+01:00","updated_at":"2026-09-03T04:00:17.952+01:00","monitoring_at":null,"resolved_at":"2026-09-03T04:00:17.436+01:00","impact":"maintenance","shortlink":"https://stspg.io/nl7qdqrq8n9p","scheduled_for":"2026-09-02T22:00:00.000+01:00","scheduled_until":"2026-09-03T04:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-09-02T21:00:22.120+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-18T14:41:28.776+01:00","reminder_intervals":null,"id":"7gz35btxn0cm","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-09-03T04:00:17.436+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T04:00:17.436+01:00","display_at":"2026-09-03T04:00:17.436+01:00","deliver_notifications":true,"tweet_id":null,"id":"657pm5vqvsqs","incident_id":"7gz35btxn0cm","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"9c64v1jynhqq","name":"Payment Solution - PSP Related Issue UK","old_status":"under_maintenance","new_status":"operational"},{"code":"7rlwbfrln6qc","name":"Payment Solution - Payment Module UK","old_status":"under_maintenance","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-09-02T22:00:07.486+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T22:00:07.486+01:00","display_at":"2026-09-02T22:00:07.486+01:00","deliver_notifications":true,"tweet_id":null,"id":"kwtwlh50mqdg","incident_id":"7gz35btxn0cm","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"9c64v1jynhqq","name":"Payment Solution - PSP Related Issue UK","old_status":"operational","new_status":"under_maintenance"},{"code":"7rlwbfrln6qc","name":"Payment Solution - Payment Module UK","old_status":"operational","new_status":"under_maintenance"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-09-02T21:00:21.919+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T21:00:21.919+01:00","display_at":"2026-09-02T21:00:21.919+01:00","deliver_notifications":true,"tweet_id":null,"id":"lbcbctnlcc22","incident_id":"7gz35btxn0cm","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be carrying out routine upgrades to their internet routers in the St Albans data center. \nThere is no expected downtime.\nTicket Reference: CHM-18617","created_at":"2026-08-18T14:41:28.878+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-18T14:41:28.878+01:00","display_at":"2026-08-18T14:41:28.878+01:00","deliver_notifications":true,"tweet_id":null,"id":"8vt3c7s01my2","incident_id":"7gz35btxn0cm","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"9c64v1jynhqq","name":"Payment Solution - PSP Related Issue UK","old_status":"operational","new_status":"operational"},{"code":"7rlwbfrln6qc","name":"Payment Solution - Payment Module UK","old_status":"operational","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Planned Maintenance (UK only) - Heathrow Edge Router Upgrades","status":"completed","created_at":"2026-08-11T14:50:17.390+01:00","updated_at":"2026-08-27T04:00:09.955+01:00","monitoring_at":null,"resolved_at":"2026-08-27T04:00:09.784+01:00","impact":"maintenance","shortlink":"https://stspg.io/q1j3fz23rdvz","scheduled_for":"2026-08-26T22:00:00.000+01:00","scheduled_until":"2026-08-27T04:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-08-26T21:00:33.483+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-08-11T14:50:17.358+01:00","reminder_intervals":null,"id":"hlpbp336wsn8","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-08-27T04:00:09.784+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-27T04:00:09.784+01:00","display_at":"2026-08-27T04:00:09.784+01:00","deliver_notifications":true,"tweet_id":null,"id":"6xryzj6jvz30","incident_id":"hlpbp336wsn8","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"hbypxqy9v60s","name":"Core Infrastructure - Internet Connectivity","old_status":"under_maintenance","new_status":"operational"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"under_maintenance","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"under_maintenance","new_status":"operational"},{"code":"mg515cvfs1m9","name":"Core Infrastructure - Storage Platforms","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-08-26T22:00:07.465+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-26T22:00:07.465+01:00","display_at":"2026-08-26T22:00:07.465+01:00","deliver_notifications":true,"tweet_id":null,"id":"jdpxhmz8mgnt","incident_id":"hlpbp336wsn8","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"hbypxqy9v60s","name":"Core Infrastructure - Internet Connectivity","old_status":"operational","new_status":"under_maintenance"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"operational","new_status":"under_maintenance"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"under_maintenance"},{"code":"mg515cvfs1m9","name":"Core Infrastructure - Storage Platforms","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-08-26T21:00:33.298+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-26T21:00:33.298+01:00","display_at":"2026-08-26T21:00:33.298+01:00","deliver_notifications":true,"tweet_id":null,"id":"ssqdpsg33ssy","incident_id":"hlpbp336wsn8","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be carrying out routine upgrades to their internet routers in the Heathrow data center. \nThere is no expected downtime.\nTicket Reference: CHM-18600","created_at":"2026-08-11T14:50:17.497+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-08-11T14:50:17.497+01:00","display_at":"2026-08-11T14:50:17.497+01:00","deliver_notifications":true,"tweet_id":null,"id":"zwrwxfg3mg0w","incident_id":"hlpbp336wsn8","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"hbypxqy9v60s","name":"Core Infrastructure - Internet Connectivity","old_status":"operational","new_status":"operational"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"operational","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"operational"},{"code":"mg515cvfs1m9","name":"Core Infrastructure - Storage Platforms","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Heathrow Firewall Upgrade - UK Only - Part 2","status":"completed","created_at":"2026-06-30T10:18:29.275+01:00","updated_at":"2026-07-16T06:00:07.982+01:00","monitoring_at":null,"resolved_at":"2026-07-16T06:00:07.866+01:00","impact":"maintenance","shortlink":"https://stspg.io/31m6lp3fytbq","scheduled_for":"2026-07-15T22:00:00.000+01:00","scheduled_until":"2026-07-16T06:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-07-15T21:00:29.332+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-06-30T10:18:29.252+01:00","reminder_intervals":null,"id":"jkm4550wcqmf","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-16T06:00:07.866+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-16T06:00:07.866+01:00","display_at":"2026-07-16T06:00:07.866+01:00","deliver_notifications":true,"tweet_id":null,"id":"lc13j56mlbh1","incident_id":"jkm4550wcqmf","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"9c64v1jynhqq","name":"Payment Solution - PSP Related Issue UK","old_status":"under_maintenance","new_status":"operational"},{"code":"7rlwbfrln6qc","name":"Payment Solution - Payment Module UK","old_status":"under_maintenance","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-07-15T22:00:09.845+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-15T22:00:09.845+01:00","display_at":"2026-07-15T22:00:09.845+01:00","deliver_notifications":true,"tweet_id":null,"id":"r0z7xwtsfjfp","incident_id":"jkm4550wcqmf","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"9c64v1jynhqq","name":"Payment Solution - PSP Related Issue UK","old_status":"operational","new_status":"under_maintenance"},{"code":"7rlwbfrln6qc","name":"Payment Solution - Payment Module UK","old_status":"operational","new_status":"under_maintenance"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-07-15T21:00:29.074+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-15T21:00:29.074+01:00","display_at":"2026-07-15T21:00:29.074+01:00","deliver_notifications":true,"tweet_id":null,"id":"0t1h3tdhvsbh","incident_id":"jkm4550wcqmf","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be conducting routine upgrades to their firewalls in the Heathrow data centre.\nThere is no expected downtime\nTicket Reference: CHM-18424","created_at":"2026-06-30T10:18:29.356+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-30T10:18:29.356+01:00","display_at":"2026-06-30T10:18:29.356+01:00","deliver_notifications":true,"tweet_id":null,"id":"khftqkr9c0nh","incident_id":"jkm4550wcqmf","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"9c64v1jynhqq","name":"Payment Solution - PSP Related Issue UK","old_status":"operational","new_status":"operational"},{"code":"7rlwbfrln6qc","name":"Payment Solution - Payment Module UK","old_status":"operational","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Heathrow Firewall Upgrade - UK Only - Part 1","status":"completed","created_at":"2026-06-17T12:10:45.235+01:00","updated_at":"2026-07-02T04:00:07.791+01:00","monitoring_at":null,"resolved_at":"2026-07-02T04:00:07.720+01:00","impact":"maintenance","shortlink":"https://stspg.io/l09kpskyzzqr","scheduled_for":"2026-07-01T22:00:00.000+01:00","scheduled_until":"2026-07-02T04:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-07-01T21:00:17.819+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-06-17T12:10:45.212+01:00","reminder_intervals":null,"id":"6jb7z20772ln","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-07-02T04:00:07.720+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-02T04:00:07.720+01:00","display_at":"2026-07-02T04:00:07.720+01:00","deliver_notifications":true,"tweet_id":null,"id":"n2kss0v2j4hk","incident_id":"6jb7z20772ln","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"under_maintenance","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-07-01T22:00:07.637+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-01T22:00:07.637+01:00","display_at":"2026-07-01T22:00:07.637+01:00","deliver_notifications":true,"tweet_id":null,"id":"lt50sq8dpmb5","incident_id":"6jb7z20772ln","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"operational","new_status":"under_maintenance"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-07-01T21:00:17.621+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-01T21:00:17.621+01:00","display_at":"2026-07-01T21:00:17.621+01:00","deliver_notifications":true,"tweet_id":null,"id":"5gkp0hrwc99x","incident_id":"6jb7z20772ln","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be conducting routine upgrades to their firewalls in the Heathrow data centre.\nThere is no expected downtime\nTicket Reference: CHM-18262","created_at":"2026-06-17T12:10:45.323+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-17T12:10:45.323+01:00","display_at":"2026-06-17T12:10:45.323+01:00","deliver_notifications":true,"tweet_id":null,"id":"6fn232kts30d","incident_id":"6jb7z20772ln","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"operational","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"St Albans Firewall Upgrade - UK Only - Part 2","status":"completed","created_at":"2026-06-09T15:54:28.045+01:00","updated_at":"2026-06-26T04:00:07.937+01:00","monitoring_at":null,"resolved_at":"2026-06-26T04:00:07.812+01:00","impact":"maintenance","shortlink":"https://stspg.io/bf4n6jfvklrj","scheduled_for":"2026-06-25T22:00:00.000+01:00","scheduled_until":"2026-06-26T04:00:00.000+01:00","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-06-25T21:00:08.883+01:00","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-06-09T15:54:28.022+01:00","reminder_intervals":null,"id":"2w722zkbfbx9","page_id":"qx8btwlrgh94","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-06-26T04:00:07.812+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-26T04:00:07.812+01:00","display_at":"2026-06-26T04:00:07.812+01:00","deliver_notifications":true,"tweet_id":null,"id":"mjyvx3f2v3mw","incident_id":"2w722zkbfbx9","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"under_maintenance","new_status":"operational"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"under_maintenance","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-06-25T22:00:09.276+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-25T22:00:09.276+01:00","display_at":"2026-06-25T22:00:09.276+01:00","deliver_notifications":true,"tweet_id":null,"id":"rz1cbln9ky5f","incident_id":"2w722zkbfbx9","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"under_maintenance"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"operational","new_status":"under_maintenance"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-06-25T21:00:07.845+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-25T21:00:07.845+01:00","display_at":"2026-06-25T21:00:07.845+01:00","deliver_notifications":true,"tweet_id":null,"id":"tv4yyp2clsrf","incident_id":"2w722zkbfbx9","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Eckoh will be conducting routine upgrades to their firewalls in the St Albans data centre.\nThere is no expected downtime\nTicket Reference: CHM-18261","created_at":"2026-06-09T15:54:28.133+01:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-06-09T15:54:28.133+01:00","display_at":"2026-06-09T15:54:28.133+01:00","deliver_notifications":true,"tweet_id":null,"id":"wmcxw23bw4qq","incident_id":"2w722zkbfbx9","custom_tweet":null,"affected_components":[{"code":"kpsnz077g4gv","name":"CallGuard Hosted - Core CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"8v7t9qdbbgm1","name":"CallGuard Hosted - Panel CallGuard Hosted UK","old_status":"operational","new_status":"operational"},{"code":"m3xjd8xmkrkg","name":"Core Infrastructure - Telephony","old_status":"operational","new_status":"operational"},{"code":"3hrqk67020v4","name":"Core Infrastructure - Network Infrastructure","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}