Eckoh Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
CallGuard Hosted Operational
90 days ago
100.0 % uptime
Today
Core CallGuard Hosted UK ? Operational
Panel CallGuard Hosted UK ? Operational
Core CallGuard Hosted US Operational
90 days ago
100.0 % uptime
Today
Payment Solution Operational
PSP Related Issue UK ? Operational
Payment Module UK ? Operational
PSP Related Issue US Operational
Payment Module US Operational
Core Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity ? Operational
Telephony Operational
Network Infrastructure Operational
Storage Platforms Operational
90 days ago
100.0 % uptime
Today
Client Reporting Operational
90 days ago
100.0 % uptime
Today
Cloud Data Processing Platform Operational
90 days ago
100.0 % uptime
Today
SecureChat Operational
EckohConnect Operational
EckohRoute Operational
Eckoh Support Portal Operational
Cloud TS Platform Operational
90 days ago
100.0 % uptime
Today
US Cloud ATC Platform ? Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal/Agent Control Panel - UK Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal/Agent Control Panel - US Operational
90 days ago
100.0 % uptime
Today
Digital Payments - UK Operational
90 days ago
100.0 % uptime
Today
Digital Payments - US Operational
90 days ago
100.0 % uptime
Today
ChatGuard - UK Operational
90 days ago
100.0 % uptime
Today
ChatGuard - US Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - UK Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - Sydney Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - Oregon Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - Ohio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CallGuard Audio-Tokenisation upgrade - UK Only Apr 7, 2025 07:30-08:00 BST

This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade.
Ticket Reference: CHM-14792
Posted on Mar 24, 2025 - 13:52 GMT

CallGuard Audio-Tokenisation upgrade - US Only Apr 7, 2025 09:00-09:30 BST

This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade.
Ticket Reference: CHM-14793
Posted on Mar 24, 2025 - 13:55 GMT

CallGuard Audio-Tokenisation upgrade - UK Only Apr 8, 2025 07:00-07:30 BST

This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade.
Ticket Reference: CHM-14794
Posted on Mar 24, 2025 - 14:01 GMT

CallGuard Audio-Tokenisation upgrade - US Only Apr 8, 2025 08:00-08:30 BST

This CallGuard Audio-Tokenisation upgrade includes: Bug fixes and minor enhancements to core functionality. No downtime is expected as part of this upgrade.
Ticket Reference: CHM-14795
Posted on Mar 24, 2025 - 14:03 GMT
System Metrics Month Week Day
Eckoh Reporting Dashboard
Fetching
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

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