Eckoh Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
CallGuard Hosted Operational
90 days ago
100.0 % uptime
Today
Core CallGuard Hosted UK ? Operational
Panel CallGuard Hosted UK ? Operational
Core CallGuard Hosted US Operational
90 days ago
100.0 % uptime
Today
Payment Solution Operational
PSP Related Issue UK ? Operational
Payment Module UK ? Operational
PSP Related Issue US Operational
Payment Module US Operational
Core Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internet Connectivity ? Operational
Telephony Operational
Network Infrastructure Operational
Storage Platforms Operational
90 days ago
100.0 % uptime
Today
Client Reporting Operational
90 days ago
100.0 % uptime
Today
Cloud Data Processing Platform Operational
90 days ago
100.0 % uptime
Today
SecureChat Operational
EckohConnect Operational
EckohRoute Operational
Eckoh Support Portal Operational
Cloud TS Platform Operational
90 days ago
100.0 % uptime
Today
US Cloud ATC Platform ? Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal/Agent Control Panel - UK Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal/Agent Control Panel - US Operational
90 days ago
100.0 % uptime
Today
Digital Payments - UK Operational
90 days ago
100.0 % uptime
Today
Digital Payments - US Operational
90 days ago
100.0 % uptime
Today
ChatGuard - UK Operational
90 days ago
100.0 % uptime
Today
ChatGuard - US Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - UK Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - Sydney Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - Oregon Operational
90 days ago
100.0 % uptime
Today
Secure Voice Cloud - Ohio Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SBC Maintenance – US Only Jan 13, 2026 06:00-14:00 GMT

Update - We will be undergoing scheduled maintenance during this time.
Aug 14, 2025 - 19:45 BST
Scheduled - Eckoh will be performing maintenance on our US Cloud SBC's.
The maintenance requires failover between the primary and backup SBC nodes.
There will be downtime of approximately 15 minutes during the maintenance activities.
Aug 14, 2025 - 19:44 BST
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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